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Customer Service Specialist - Contract to Hire
Location:
Katy, TX
Description:
Mission The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis. Responsibilities Promptly responding to customer queries via email, live chat, phone. Enter orders & coordinate orders along with shipments between Manufacturing and customers. Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms, and conditions of customer purchase orders. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers' issues. Maintaining a polite, helpful, and professional manner always. Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable. Experience Two to three years of experience in a similar field required GED required Job Posted by ApplicantPro
Company:
Schlumberger
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Service Specialist - Contract to Hire
Customer Service Specialist - Contract to Hire is a Customer Service Customer Service Representative Job at Schlumberger located in Katy TX. Find other listings like Customer Service Specialist - Contract to Hire by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Specialist - Contract to Hire is a Customer Service Customer Service Representative Job at Schlumberger located in Katy TX. Find other listings like Customer Service Specialist - Contract to Hire by searching Oodle for Customer Service Customer Service Representative Jobs.