Back
Job   USA   TX   Houston Area   Customer Service Representative   Frontier Logistics -

Customer Service Representative (CSR) | Customer Service Representative in Customer Service Job at1

This listing was posted on ApplicantPro.

Customer Service Representative (CSR)

Location:
La Porte, TX
Description:

Summary: The Customer Service Representatives (CSRs) at Frontier Logistics are essentially Account Managers, handling either one very large account or several small accounts. Ideal candidates for this position have strong interpersonal skills and the ability to create a positive experience for their customers in every encounter. CSRs are responsible for ensuring accurate and efficient data entry, providing timely and relevant information, and resolving any issues that may arise. In order to be successful in this role, one must have the ability to successfully prioritize projects, meet strict deadlines, and maintain customer satisfaction. Potential growth opportunities are available for outstanding performance. General Duties and Responsibilities Gain a thorough understanding of customer needs Employ systems knowledge; possess self-motivation to learn what the system does and what it can do to help you and your customers Provide effective and timely verbal and written communication to customers Take ownership of customers by acting as a true customer advocate Solve problems with effective trouble shooting Process all requests within timelines set by customer or Frontier expectations Act as liaison between customer and operations Assure accurate data entry Manage customer inventory Answer all customer complaints in a timely manner Understand and maintain all customer systems Understand and maintain Frontier systems Requirements Associate's degree in Business Administration or related discipline from an accredited college or university At least 1 year of professional administrative experience in an office environment Strong organizational skills and system Proficient in Microsoft Office applications, including Outlook, Word, and Excel Job Type: Full-time
Company:
Frontier Logistics
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
  • Always meet the employer in person.
  • Avoid sharing sensitive personal and financial information.
  • Avoid employment offers that require a deposit or investment.

To learn more, visit the Safety Center or click here to report this listing.

More About this Listing: Customer Service Representative (CSR)
Customer Service Representative (CSR) is a Customer Service Customer Service Representative Job at Frontier Logistics located in La Porte TX. Find other listings like Customer Service Representative (CSR) by searching Oodle for Customer Service Customer Service Representative Jobs.