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Renewal Manager
Location:
Houston, TX
Description:
As a Renewal Manager at Onit, you will own, drive, and lead the renewals and growth process to preserve and enhance customer contracts and relationships. You will be working proactively with customers to ensure their services are renewed in a timely manner and their questions are answered. You will contact customers ahead of the contract expiration dates to secure their renewals before their contract expire. You will partner with the Customer Success Manager to strategize on the most effective renewal plan for the customer. What You Will Be Doing Responsible for timely renewal of software. Meet renewal, retention, growth and other account targetsResponsible for customer satisfactionIdentify, communicate, and mitigate account risksGrow revenue through price increases during renewal cycle. Identify and maintain accurate forecast of renewal and upsell opportunities in Salesforce. Collaborate with our Customer Success, Account Management, and Legal Teams around account plans and contracting. Successfully triage priorities and effectively adapt to ensure customer value is assuredMaintain accurate data in systems of record - Salesforce, Customer Success Platform (Planhat), and internal systems. Team player with a positive attitude. Ready to roll up your sleeves to help out both team members and members of other departments. "Can Do" attitude where no obstacle is too big Requirements 3-5 years of quota-carrying Sales / Customer Success / Account Management experience, preferably within a SaaS organizationExperience negotiating contract termsStrong negotiation and objection handling skills and demonstrated capability closing complex SaaS contracts/agreementsExperience handling large volume of renewals (approx 300-500 annually) Nice to Have Experience writing contractsExperience in sales development, sales, account management, customer successExperience with Salesforce Experience with Planhat or GainsightStart-Up ExperienceBachelor’s degree or Advanced degree preferred or equivalent experiencePowered by JazzHR
Company:
Onit
Posted:
April 25 on The Resumator
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More About this Listing: Renewal Manager
Renewal Manager is a Executive Manager Job at Onit located in Houston TX. Find other listings like Renewal Manager by searching Oodle for Executive Manager Jobs.
Renewal Manager is a Executive Manager Job at Onit located in Houston TX. Find other listings like Renewal Manager by searching Oodle for Executive Manager Jobs.