Dunhill Professional Search
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Deployment Specialist - TS/SCI
Location:
Reston, VA
Description:
The Deployment Specialist is a member of the Site Deployment workstream, responsible for the execution of workstation and printer installations.Job Duties and Responsibilities * Plans and implements complex changes on production systems. * Analyzes and assesses the impact and risk of complex risk changes on production systems. * Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. * Conducts trend analysis with a focus on proactive identification of events/issues that threaten performance and a consistent and timely resolution and documentation. * Deploys complex system build outs and leads backup strategies. * Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). * Analyzes system performance indicators and recommends improvement actions. * Monitors vendors' release notes and plans necessary upgrades and patches as required. * Creates and reviews technical system recovery plans. * Coaches less experienced staff in the supported products and best practice for production support. * Performs major upgrades of systems and associated products/software solutions. * Acts as a technical lead for one or more client services.Minimum Qualifications * Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. * 1-2+ years' experience as a Desktop Support Technician providing support for the implementation and maintenance of IT systems including day-to-day operations, monitoring and problem resolutionClearance Requirement * Active TS/SCIJob Specific Skills * Experience with cross connecting LAN cabling in wiring closets and at desktops in an orderly manner. * Experience with deploying workstations in office spaces where working under desks to route and connect cables is necessary * Experience with customer service as it relates to deploying workstations in occupied office spaces. * Experience configuring the workstation BIOS. * Understanding of network cable types cat 5, cat 6 (copper) and optical cable types LC, SC * Understanding of workstation video and USB connector types and converters * Understanding of TEMPEST guidelines as they apply to desktop systems. * Ability to execute work with precision in time sensitive outage scenarios. * Effectively communicate status changes to impact * Detail-oriented. * Ability to multi-task * Flexible schedule to support requirements as assigned. * Strong organizational skillsOther Job Specific Skills * Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. * Applies standard methodology, techniques, procedures and criteria. * Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. * Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. * Exceptional customer service skills. * Experience with cloud infrastructure, digital workspace, and storage technology.#cjpost
Company:
Dunhill Professional Search
Posted:
April 29 on Broadbean
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More About this Listing: Deployment Specialist - TS/SCI
Deployment Specialist - TS/SCI is a Technology Deployment Specialist - Ts Sci Job at Dunhill Professional Search located in Reston VA. Find other listings like Deployment Specialist - TS/SCI by searching Oodle for Technology Deployment Specialist - Ts Sci Jobs.
Deployment Specialist - TS/SCI is a Technology Deployment Specialist - Ts Sci Job at Dunhill Professional Search located in Reston VA. Find other listings like Deployment Specialist - TS/SCI by searching Oodle for Technology Deployment Specialist - Ts Sci Jobs.