TopUSAJobs.com
This listing was posted on TopUSAJobs.
Front Desk Agent
Location:
Minneapolis, MN
Description:
Job Description Pay: $16.75 per hour At Great Wolf, ourFront Desk Agentensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. Essential Duties & Responsibilities Welcomes guests by greeting, answering questions, responding to requests Registers guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, issuing guest room keys Establishes credit by verifying credit cards or obtaining cash Directs guests to room by showing location on resort map Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc. Provides concierge duties to guests by answering any inquiries regarding resort and other services guests may require, such as entertainment, shopping, business, and travel Maintains records by entering room and guest account data Collects revenue by entering services and charges, computing bills, obtaining payment Makes resort and other reservations by entering or telephoning requirements, checking availability, confirming requirements Secures guest's valuables by processing lost and found to the housekeeping department Confirms guest identity for registering guests Maintains a safe working environment by verifying, reporting and acting in a safe manner Basic Qualifications & Skills High School Diploma (or equivalent education/experience) Must be flexible regarding schedule, based on business demands Previous experience demonstrating strong customer service Successful completions of a criminal background check and drug screen Desired Qualifications & Skills Ability to multi-task and prioritize a variety of tasks with minimal direction Proven teamwork skills Enthusiastic and energetic Excellent communication skills Physical Requirements Ability to lift up to 30 lbs. Able to sit and/or stand for long periods of time
Company:
Great Wolf Lodge
Posted:
May 15 on TopUSAJobs
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to TopUSAJobs
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Front Desk Agent
Front Desk Agent is a Clerical Front Desk Receptionist Job at Great Wolf Lodge located in Minneapolis MN. Find other listings like Front Desk Agent by searching Oodle for Clerical Front Desk Receptionist Jobs.
Front Desk Agent is a Clerical Front Desk Receptionist Job at Great Wolf Lodge located in Minneapolis MN. Find other listings like Front Desk Agent by searching Oodle for Clerical Front Desk Receptionist Jobs.